Terms & Conditions

• All prices quoted and payments are in Singapore Dollars (SGD) and are subjected to prevailing 3% administrative fee (Credit Card charges) and 7% Goods and Services Tax (GST).
• Only online registration is acceptable and no other form of registration is available.
• No congress onsite registration will be available on event date.
• Registration deadline is 21 September 2022, Wednesday, 2359hrs for onsite registration.
• The merchant’s name reflected on delegate’s credit card statement will be: “PAYMENT VIA REDDOTPAY”.

Your payment and registration entitle you to either access to (1) Physical + Virtual event or (2) Virtual only event for which you have registered for. Any and all other costs associated with your attendance shall be borne solely by you, SHBC 2022 shall have no liability for such costs.

Entitlement of registration fee include:

A. Physical and Virtual Pass

• Access to all tracks at congress venue (onsite) and virtual for both congress days, 12 – 13 Oct 2022, Wednesday – Thursday
• Video on Demand

OR

B. Virtual Pass

• Virtual access to all tracks for both congress days, 12 – 13 Oct 2022, Wednesday – Thursday
• Video on Demand

Registration fee does not include:

• Travel arrangements
• Accommodation
• Visa Fees

All delegates must pay the registration fees prior to their arrival at the Congress venue. Delegates are also advised to have a copy of their payment slip in the event they are requested to show proof of the payment at the registration counters.

Prices indicated are not inclusive of 7% Goods and Services Tax (GST) and 3% administrative charges. Travel arrangement and accommodation is not included. Only payments via VISA and Mastercard are accepted.

Payment of the registration fees must be received by the Congress Secretariat by 21 September 2022, Wednesday, 2359hrs.

“Student Identification” or proof of qualifying student status must be submitted online during registration. Only if a technical error had occurred during the registration process would a copy of the Student Matriculation Card be required to be emailed to the Congress Secretariat at SHBC_Secretariat@nhg.com.sg.

The Organiser has the absolute discretion to determine the eligibility of a delegate to register for the Congress. In the event of any delegate’s misconduct, abuse or submission of any inaccurate or falsified particulars, the Organiser reserves the right to disqualify the registration.

Delegates agree not to share, give, or provide the login details for virtual event to anyone. SHBC registrations must be used by the registered delegate only. No exception will be made to this policy.

1. Notice of cancellation must be emailed to the SHBC Secretariat by 21 September 2022, Wednesday, 2359hrs, at SHBC_Secretariat@nhg.com.sg.
2. Only fifty percent (50%) of the registration fees (not inclusive of administrative and GST charges) will be refunded for cancellations made on or before 21 September 2022. Refunds will be subjected to an administrative charge and/or charges will be borne by the delegates.
3. Cancellations received after 21 September 2022, and ‘No-Shows’ will not qualify for refunds and the delegates remain liable for the full registration fee of S$300.00 (not inclusive of GST charges).
4. Refunds will be issued approximately 4-6 weeks after the conclusion of the congress.
5. Delegates are to ensure that they have received an acknowledgement of their cancellation from the SHBC Secretariat. Delegates are to check their spam/junk folder in case any of emails from the SHBC Secretariat are being caught by spam filter.

1. Registered delegates who are unable to attend the Congress may send an one-for-one substitution from the same department, of the same registration category and fees at no extra cost.
2. No extra cost will be charged if the request for substitution is received before 2 September 2022 or in the same pricing category. Changes outside these examples will be subjected to a fee of Singapore Dollars Forty (S$40.00) only.
3. All substitution requests with full name and contact details must be emailed to the SHBC Secretariat by 21 September 2022, Wednesday, 2359hrs. Request for transfers of registration will not be granted on the event day/s.

1. Participants are expected to conduct themselves professionally during the Virtual Congress.
2. Use of obscene language, abusive behaviour, threatening behaviour directed to any other Congress delegates or staff is not conducive to a learning environment and will not be tolerated.
3. Do not post any defamatory, abusive, profane, threatening, discriminatory, or illegal materials or comments.
4. Recording, live streaming and videotaping. Delegates may not record or broad cast any audio or video sessions of SHBC 2022.
5. Do not post any material that is protected by copyright without permission of the copyright owner.
6. If you are the subject of unacceptable behaviour or have witnessed any such behaviour, please inform the Congress Secretariat immediately at SHBC_Secretariat@nhg.com.sg.

1. The Organiser reserves the right to refuse admittance or remove any delegate from the Congress if the delegate behaves in a manner that could cause disruption to the Congress or other delegates.
2. Congress Secretariat reserves the right to immediately remove delegates from the congress due to unacceptable behaviour. No refunds will be provided and the delegate will be liable for the full registration fee.

1. Authors are required to adhere to the submission guidelines and time frame indicated on the website.
2. Authors are responsible for the content of the abstract submitted, and have the permission of all authors / co-authors to submit this abstract to SHBC 2022 Scientific Competition.
3. Submission of abstracts for the Scientific Competition constitutes the authors’ consent to have their abstracts that have been accepted:
   1. To be published on the SHBC website (Authors may opt out from having their abstracts published on the SHBC website)
   2. Will be considered for inclusion into the Centre for Healthcare Innovation Learning and Development (CHILD) system
      • CHILD is a national knowledge management platform supported by the Ministry of Health and all cluster G/CEOs. It is an internet-based searchable open repository of our shared knowledge regarding healthcare innovation, improvement and productivity
      • The CHILD team will contact you prior to the final publising of your project on CHILD. For any further queries, kindly reach out to child@ttsh.com.sg.
      • As author, you and/or your affiliated institution will remain the owner of all rights (including intellectual property rights, if any) to the above-mentioned content. However, by agreeing to share above-mentioned content on CHILD you will grant permission to the CHILD administrative team to publish and store your material for viewing, downloading, extraction of content in part or whole and/or downloading purposes for users of CHILD and the public.
      • As author, you hereby acknowledge that all above-mentioned content submitted to CHILD does not contain any sensitive or confidential information, such as patient details, detailed financial data etc.; and that your institution has deemed it suitable for public visibility.
   3. You may also choose to submit abstract for sharing purposes and not be considered for the Scientific Competition. (eg: if your abstract has been presented in other conferences, but not published as a full manuscript
   4. Abstracts will not be proofread by the Organiser before publications on SHBC website
   5. SHBC 2022 Organiser Committee reserves the right to re-route abstracts according to the award categories’ eligibility criteria if necessary.
   6. Authors are required to confirm their participation within l week upon notification of abstracts being shortlisted as a Competition Finalist. Failing to do so, authors will be forfeited from the Competition.
   7. It is compulsory for all shortlisted Competition Finalists to make a presentation at the Scientific Competition Judging in September 2022. Once an abstract is confirmed as a Competition Finalist, it may not be withdrawn. For 2022, the competition will be done via zoom.
   8. Upon confirmation as a Competition Finalist, if author / presenting author fail to present or choose to withdraw from the Competition, they will not be able to submit to the SHBC Scientific Competition for 2 years.
   9. The decision of the judges for all competition results is final, appeals will not be entertained.
   10. The SHBC 2022 Organising Committee reserves the rights to make changes pertaining to the Scientific Competition without prior notification.

National Healthcare Group is the Organiser for this Congress and is committed to protecting the privacy of delegate’s personal information.

1. Purpose for Collection of Personal Information
   1. A variety of information may be collected, including the delegate’s first name, surname, Staff ID, Profession, Designation, Department, MCR/SNB/PRN number, Organisation, Institution, Institution Address, Business Email Address, Contact number (Office) and Payment Card Information (For payment).
   2. The personal information collected will allow the Congress Secretariat to provide marketing services and any related or ancillary purposes deemed necessary by the Congress Secretariat.
   3. The Organiser will use the business contact information collected during registration for necessary business communication. The Congress Secretariat may have limited ability to assist the requests of delegates if no information was provided.
2. Disclosure of Personal Information
   1. The Organiser will not disclose any delegate’s personal information except under these limited circumstances:
      1. The Congress Secretariat will access the delegate’s personal information to provide the services that delegates request for.
      2. Provide marketing services and any related or ancillary purposes deemed necessary by the Congress Secretariat.
   2. “Red Dot Payment Pte Ltd” is authorised to collect all payment on behalf of SHBC 2022. Delegates acknowledge and agree that certain personally identifiable information, including name, contact details, payment card information, needs to be disclosed to Red Dot Payment to process payment. All payment is processed via secured servers.
   3. Any disclosure of the delegates’ personal information by the Organiser to any third party will be used specifically for the purpose for which it had been disclosed. The Organiser will not share the delegates’ personal information to any party that is not involved in the organisation of Singapore Health and Biomedical Congress 2022.
   4. The Organiser does not retain or control or share any information entered by delegates into the payment gateway to complete the payment.
   5. By registering for SHBC 2022, you have given absolute consent and agree for all submitted information and data to be used for the submission of any grants related to the costs of organising and running of SHBC 2022. This includes relevant parties related to the submission of grants used to defray the costs of organising SHBC 2022. Any disclosure of the delegates’ personal information by the Organiser to any third party will be used specifically for the purpose for which it had been disclosed.
   6. The Organiser will not share the delegates’ personal information to any party that is not involved in the organisation of Singapore Health and Biomedical Congress 2022 (SHBC 2022). The Organiser shall protect and take all reasonable precautions and adequate measures to safeguard the delegates’ personal information against such risks as loss, theft, unauthorised access, unauthorised disclosure, modification, copying, use and destruction. The Organiser will not be held responsible for all submitted information and data that may be shared with any other third parties apart from those that The Organiser directly liased with for any grant application (WSG).
3. Personal Information Security
   1. The Organiser shall protect and take all reasonable precautions and adequate measures to safeguard the delegates’ personal information against such risks as loss, theft, unauthorised access, unauthorised disclosure, modification, copying, use and destruction.
   2. The Organiser will protect the confidentiality of the delegates’ personal information in its dealing with third party Vendors.
   3. The ‘My Dashboard’ account (“Registration Account”) is password-protected for privacy purposes. Delegates are advised not to disclose their Registration Account information to anyone. Disclosure of the delegates’ password to any third party may result in unauthorised access to the delegates’Registration Account.
   4. The Organiser will not request for the delegates’ username and password via email or telephone. If the delegates receive such requests, please inform the Congress Secretariat immediately at SHBC_Secretariat@nhg.com.sg.
4. Accuracy of Personal Information
   1. The delegates’ personal information will be deemed as accurate and complete upon registration, necessary for the purpose for which it is intended to be used.
   2. Accurate, complete and up to date personal information will minimise any inappropriate decisions made about a delegate when the need arises.
   3. The delegates can access, update and make changes to their personal information by logging into Registration Account. The log-in information can be found on the “Registration Confirmation Letter” sent to the delegates’ given email address. Alternatively, the delegates may email to SHBC_Secretariat@nhg.com.sg and request for the changes to be made..
5. Retention and Destruction of Personal Information
   1. The Organiser will maintain appropriate practices for retention and destruction where delegates’ personal information will be erased and destroyed if it is no longer of use or relevant. Upon the destruction of delegates’ personal information, the Organiser will then no longer have access to such personal information.
6. Transfer of Personal Information
   1. The delegates’ personal information provided is not transferrable to other countries and will be accessed only by the Organiser and its duly authorised partner/s. The Organiser shall not use any data provided by the delegates, or any substance that is replicated or derived therefrom for any commercial or profit-generating purpose, or in the conduct of research that is subject to consulting, licensing or other similar legal or commercial obligations to another institution, corporation or business entity, unless the provider provides its prior written consent.
7. Photography & Video Recordings
   The Organiser has the right to use images/videos taken by the Organiser appointed vendor at the Congress for future marketing purposes and/or materials.

   The virtual sessions are recorded. By participating in SHBC 2022 Congress, you grant SHBC, or anyone authorised by SHBC, the right to use or publish in print or electronic medium any photograph or video containing your image for educational, news, or promotional purposes without compensation.

   For any enquiries regarding the Privacy Policy or any requests regarding personal information, please contact the Congress Secretariat at SHBC_Secretariat@nhg.com.sg.

    

1. The Organiser shall not be liable for any loss, damage or penalty resulting from delays or failures in the performance of their obligations under this Terms and Conditions if the delay or failure results from events beyond the reasonable control of the Organiser.
2. For the purposes of this Terms and Conditions, such events shall include but are not limited to, acts of God, wars, hostility, invasions, acts of foreign enemies, rebellions, revolutions, riots, civil wars, disturbances, requisitioning or other acts of civil or military authority, laws, regulations, acts or orders of any governmental authority, body, agency or official, fires, inclement weather, rain or floods (however caused), industrial action, strikes, lock-outs or other labour disputes, outbreaks, epidemics, pandemics, embargoes or other catastrophes affecting the availability of materials or labour necessary for the performance of this Terms and Conditions.
3. The Organiser hereto agrees to notify the delegates promptly of any such circumstances delaying its performance and to resume performance as soon thereafter as is reasonably practicable.
4. If any force majeure event shall continue for a period exceeding one hundred and twenty (120) days, then either Party may at any time thereafter, upon giving notice to the other, elect to cancel the Congress.
5. In any of the events mentioned in Clause I(2), the Parties shall for the duration of such event, be relieved of any obligation under this Terms and Conditions as is affected by the event except that the provisions of this Terms and Conditions shall remain in force with regard to all other obligations under this Terms and Conditions which are not affected by the event.
6. The registered delegate acknowledges that he/she has no right to lodge any claim against the Organiser should the Congress be hindered or prevented from taking place by any force majeure event, or by the non-appearance of scheduled programme changes. With a completed registration, the delegate confirms his/her acceptance of this provision.
7. The Organiser does not accept responsibility for loss or damage to delegates’ own property and/or personal effects whilst at the Congress. The Organiser does not accept any liability for loss or damage to personal effects caused by any force majeure event.
8. The Organiser is not liable for any loss or inconvenience caused as a result of such alteration.
9. In the event of cancellation of the Congress due to a force majeure event, all pre-paid fees will be refunded in full, direct to the delegate upon proof of payment However, the Organiser is not liable for any loss or inconvenience caused as a result of such cancellation.
10. In the event of cancellation of the Congress due to a force majeure event, the Organiser will use reasonable actions to alert those who have registered to attend the Congress. Details of any cancellation will be posted on the appropriate event website and sent via email to the delegates’ given email address during registration. Delegates are responsible for checking this information prior to the commencement of the Congress.
11. The Organiser reserves the right to alter the programme, topics, and dates of event without prior notification to the delegates. The Organiser reserves the right to change the Congress speakers in case of illnesses or other conditions beyond its control. All information provided is accurate at the date of publishing.
12. In carrying out their respective obligations under this Terms and Conditions, the Organiser and the delegates shall comply with all laws and regulations applicable thereto but save for willful acts, default or gross negligence on the Organiser’s part, the Organiser shall not be liable to the delegates for any indirect, incidental, special, punitive or consequential damages however caused, including any loss of profits or business interruption costs and under any theory of liability, including but not limited to contract, strict liability and negligence; whether or not the delegates have been advised of the possibility of such damage.

1. The Organiser will not be responsible for dental, healthcare and ambulatory services during the Congress.
2. The Organiser strongly recommends that the registered delegate purchases his/her own travel insurance and requests for an extension of the policy to cover his/her personal possessions. Therefore the Organiser accepts no responsibility of any nature whatsoever for personal injury, cancellation of bookings due to strike and other causes, theft, or damage to the personal belongings.

1. Delegates requiring an official Letter of Invitation for the purpose of obtaining an entry visa to Singapore to attend the Congress may submit their requests in writing to the Congress Secretariat at SHBC_Secretariat@nhg.com.sg. The Letter of Invitation is not a commitment from the Organiser to provide any kind of financial support or hosting arrangement, nor does it guarantee that an entry visa will be issued. The Letter will be issued to the requesting delegate only after full registration fees have been received.  Expenses incurred are at the sole responsibility of the delegates.

1. The registered delegate should have a valid passport, onward/return tickets, onward facilities (e.g. visas, entry permits, etc.) to their next destination and sufficient funds for his/her stay in Singapore.  Please visit the Singapore Immigration & Checkpoints Authority website at http://www.ica.gov.sg for more information on entry visas requirement.

1. Both Parties agree to treat as confidential all information received from the other Party which the latter has indicated in writing or labeled to be “Confidential”, “Proprietary Information” or with any other comparable legend to similar effect, at the time of disclosure [or if disclosed orally, confirmed in writing by the disclosing Party as such within thirty (30) days after its disclosure], including but without any limitation whatsoever:
   1. all commercial, marketing and business information, strategic and development plans, intentions, any matter concerning the Organiser, its affairs, business, operations, shareholders, directors, officers, business associates, clients or any other person or entity having dealings with the Organiser;
   2. information relating to the financial condition of the Organiser, its accounts, audited or otherwise, notes, memoranda, documents and/or records in any form whatsoever, whether electronic or otherwise; and
   3. scientific, technical, intellectual or other information in any form whatsoever, whether electronic or otherwise, relating to methods, processes, formulae, compositions, systems, techniques, product information, inventions, know-how, trade secrets, design rights, machines, computer programs, software, development codes and research projects; business plans, co-developer/collaborator identities, data, business records of every nature, customer lists and client database, pricing data, project records, market reports, sources of supply, employee lists, business manuals, policies and procedures, information relating to technologies or theory and all other information which may be disclosed by one party to other party, whether stored electronically or otherwise; and all copies, reproductions and extracts thereof, in any format or manner of storage, whether in whole or in part, together with any other property of either party made or acquired by the other party or coming into its possession or control in any manner whatsoever.
2. The Confidential Information shall be and remain the sole property of the Organiser and returned to the Organiser forthwith on demand at any time or without demand upon completion of the Congress.
3. The delegates shall ensure that none of the patients of the Organiser can be identified in any reports, submissions and publications of the delegates, which shall be deemed to be Confidential Information of the Organiser within the meaning of this clause.
4. The delegates shall use all reasonable steps to ensure that any information marked as confidential or proprietary to the Organiser shall not be disclosed, whether directly or indirectly, to third (3^rd) parties without the prior written consent of the Organiser, which consent shall not be unreasonably withheld, except:
   1. For the purpose contemplated, pursuant to and in accordance with the terms of this Terms and Conditions;
   2. With the consent of the Organiser and then only to the extent specified in such consent; and
   3. To the extent as may be required by law or in accordance with the order of a court of competent jurisdiction, regulation, effective government policy or by any regulatory authority arising out of this Congress or relating to or in connection with the Organiser, provided that the delegates so required must give the Organiser prompt written notice and make a reasonable effort to obtain a protective order.
5. The restrictions on disclosure of Confidential Information described in Clauses K(1) to (4) above, do not extend to any information that (i) already exists in the public domain at the time of its disclosure; (ii) is already in the Delegate’s possession; (iii) is independently developed by the delegates outside the scope of this Terms and Conditions; or (iv) is rightfully obtained from third (3^rd) parties.
6. The delegates hereby agree that it shall take all reasonably necessary steps to limit access to Confidential Information of the Organiser to those principals, directors, officers, agents, employees, bankers, financial advisors, consultants and legal or other advisors, whose duties require them to possess such information or who are directly concerned with the purposes contemplated by this Terms and Conditions and are made aware of its confidential status, to the extent reasonably required for the performance of this Terms and Conditions and ensure that they do not disclose or make public or authorize any disclosure or publication of any Confidential Information in violation of this Terms and Conditions.
7. The delegates must promptly inform the Organiser about any unauthorised disclosure of the Organiser’s Confidential Information.
8. Subject to the foregoing, the delegates’ confidentiality obligations under this clause shall survive the expiry of this Terms and Conditions.

1. Both Parties shall indemnify, defend and hold harmless each other, their servants and agents against all or any liability, claim, expenses [including court costs and fees of solicitors (on a full indemnity basis) and that of other professionals] or loss in respect of damage to any property or personal injury to or the death of any person due to the act, default, omission or negligence of the indemnifying Party, its servants or agents (each an “Indemnified Person”) arising out of or in the course of the performance of this Terms and Conditions PROVIDED THAT the Party to be indemnified (“Indemnified Party”) promptly notifies the indemnifying Party in writing of any such claim AND PROVIDED THAT the indemnifying Party may not enter into any settlement, agreement, arrangement or compromise that would have a material adverse effect on the Indemnified Party. Both Parties shall co-operate with each other, at the expense of the Indemnifying Party, in defending or settling such claim(s) and the Indemnified Party may join in defence with counsel of its own choice at its own cost or expense.

1. Except as otherwise provided in this Terms and Conditions, notices which are required to be given under or permitted by this Terms and Conditions shall be in writing (unless expressly stated otherwise) and sent to the fax number or address of the recipient set out in this Terms and Conditions. All notices may be sent by facsimile to the number as specified in this Terms and Conditions or such other number as the party may later specify, or by hand or by AR Registered post or certified mail, return receipt requested, postage prepaid and properly addressed to the offices of the Parties as specified in this Terms and Conditions or to such other address as the Party may later specify.
2. Every notice or communication so sent shall be deemed to have been properly served and validly made, if by hand when delivered to the recipient’s address or if sent by AR Registered post, two (2) days after posting if posted to an address within Singapore and eight (8) days after posting, if posted to an address outside Singapore, notwithstanding the fact that the letter may be returned by the Post Office undelivered or if by fax, on the next working day after transmission, but only if a transmission report is generated by the sender’s fax machine recording a message from the recipient’s fax machine, confirming that the fax was sent to the number indicated below and confirming that all pages were successfully transmitted.

1. No amendment, modification of or addition to any provision of this Terms and Conditions shall be effective unless made in writing and signed by a duly authorised representative of the Organiser.

1. No waiver of any breach of any covenant, condition, stipulation, obligation or provision contained or implied in this Terms and Conditions shall operate or be interpreted as a waiver of another breach of the same or of any covenant, condition, stipulation, obligation or provision in this Terms and Conditions.
2. Any time or other indulgence granted by the Organiser under this Terms and Conditions shall be without prejudice to and shall not be taken as a waiver of any of the Organiser’s rights under this Terms and Conditions nor shall it prejudice or in any way limit or affect any statutory rights or powers from time to time vested in or exercisable by the Organiser.

Subject to the other provisions in this Terms and Conditions, all the provisions of this Terms and Conditions shall be binding upon and inure to the benefit of the Parties and their respective permitted assigns and successors-in-title except that:

1. Neither Party shall transfer or assign all or any of its rights, obligations or benefits hereunder in whole or in part to any third (3^rd) party, without the prior written consent of the other Party, which consent shall not be unreasonably withheld;
2. Any permitted assignee or transferee shall agree in writing to comply with all the provisions of this Terms and Conditions; and
3. Any assignment shall not exceed the existing scope of this Terms and Conditions.

1. In the event that any term, condition or provision contained in this Terms and Conditions  or the application of any such term, condition or provision shall be held by a court of competent jurisdiction to be wholly or partly illegal, invalid, unenforceable or a violation of any applicable law, statute or regulation of any jurisdiction, the same shall be deemed to be deleted from this Terms and Conditions and shall be of no force and effect; whereas the remaining terms, conditions or provisions of this Terms and Conditions shall remain in full force and effect as if such term, condition and provision had not originally been contained in this Terms and Conditions, unless the severed provisions render the continuing performance of this Terms and Conditions impossible, or materially change either Party’s rights or obligations under this Terms and Conditions; in which event such Party may give written notice of its intent to terminate this Terms and Conditions to the other Party.
2. Notwithstanding the aforesaid, in the event of such deletion, the Parties hereto shall negotiate in good faith in order to agree to terms of mutually acceptable and satisfactory alternative provision(s) in place of the provision(s) so deleted.

1. Nothing contained in or relating to this Terms and Conditions shall be deemed to constitute a partnership or a principal-agent relationship between the Parties and no Party shall have any authority to act or assume any obligation or responsibility of any kind, express or implied, on behalf of the other Party or bind or commit the other Party for any purpose in any way whatsoever.

1. Save in respect of any Indemnified Person referred to in Clause N, nothing contained in this Terms and Conditions is intended to confer upon any person (other than the parties hereto) any rights, benefits or remedies of any kind or character whatsoever or any right to enforce the terms of this Terms and Conditions under the Contracts (Rights of Third Parties) Act (Cap. 53B), and no person shall be deemed to be a third (3rd) party beneficiary under or by reason of this Terms and Conditions.

1. In the event of any dispute or difference arising out of or in connection with or in relation to this Terms and Conditions, including any question regarding the existence, validity, termination, application or interpretation of this Terms and Conditions or any of its provisions or any claim, disagreement or dispute arising out of or relating to this Terms and Conditions or the breach of any of its provisions, both Parties shall use their best endeavours to settle the dispute informally by agreement between the Parties. Both Parties shall always act in good faith and co-operate with each other to resolve any disputes.
2. Notwithstanding anything in this Terms and Conditions, if the dispute is not settled informally in accordance with Clause T(1), no Party shall proceed to litigation or any other form of dispute resolution unless the Parties have made reasonable efforts to resolve the same through mediation, in accordance with the mediation rules of the Singapore Mediation Centre. A Party who receives a notice for mediation from the other Party shall consent and participate in the mediation process in good faith in accordance with this clause. The Parties undertake to abide by the terms of any settlement reached. Failure to comply with this Clause shall be deemed to be a breach of this Terms and Conditions.
3. In the event that mediation is unsuccessful, the dispute shall be resolved either by reference to arbitration or by court proceedings as elected by either Party, by way of a written notice to the other Party, which shall state the specific dispute to be resolved and the nature of such dispute. Should the Parties fail to agree to refer the dispute to arbitration, either party may institute an action in court; the Parties agree, in such event, to submit irrevocably to the non-exclusive jurisdiction of the Courts of the Republic of Singapore to settle any and all disputes in connection with this Terms and Conditions.
4. Any reference to arbitration in Singapore shall be a submission to arbitration within the meaning of the Arbitration Act (Cap. 10) for the time being in force in Singapore. Such arbitration shall be conducted in the English language in accordance with the Arbitration Rules of the Singapore International Arbitration Centre (“SIAC Rules”) for the time being in force, which rules are deemed to be incorporated by reference into this clause, except in so far as such Rules conflict with the express provisions of this clause, in which event the provisions of this clause will prevail.
5. The arbitral tribunal shall consist of one (1) arbitrator to be appointed by mutual agreement between the Parties. Either Party may propose to the other the name or names of one (1) or more persons, one (1) of whom would serve as the arbitrator. If no agreement is reached within thirty (30) days after receipt by one (1) Party of such a proposal from the other, the arbitrator shall be appointed by the Appointing Authority.
6. The Appointing Authority shall be the Chairman of SIAC.
7. The arbitrator must not be a present or former employee or agent of, or consultant or counsel to, either Party or any related corporation [as defined in Section 6 of the Companies Act (Cap. 50)] of either Party.
8. Any decision or award of an arbitral tribunal appointed pursuant to this clause will be final and binding on the Parties and the execution thereof may be entered into any court having jurisdiction.
9. Interest at the annual rate of six per cent (6%) per annum will be due and payable to the Party in receipt of an arbitration award from such date as the arbitral tribunal may decide until the date of payment to such Party.
10. The Parties hereto undertake to keep the arbitration proceedings and all information, pleadings, documents, evidence and all matters relating thereto confidential.
11. The application of Part II of the International Arbitration Act (Cap. 143A) and the Model Law referred to therein, to this Terms and Conditions is hereby excluded.
12. For the avoidance of doubt, it is agreed that nothing in this Clause shall prevent a Party from seeking urgent equitable relief before any appropriate court and the commencement of any dispute resolution proceedings shall in no way affect the continual performance of the Parties’ obligations under this Terms and Conditions.

1. The delegates expressly acknowledge that they have read this Terms and Conditions and understood its provisions. The delegates agree that this Terms and Conditions and all Schedules annexed to the same constitute the entire agreement between them with respect to the Congress and that it supersedes all prior or contemporaneous proposals, agreements, negotiations, representations, warranties, understandings, correspondence and all other communications (whether written or oral express or implied) or arrangements made between the Parties prior to this Terms and Conditions in respect of the matters dealt with in it. No promise, inducement, representation or agreement other than as expressly set forth in this Terms and Conditions has been made to or by the Parties.

1. This Terms and Conditions shall be deemed to be made in Singapore, subject to, governed by and construed in all respecting accordance with the laws of the Republic of Singapore for every intent and purpose.
2. The parties shall comply at all times with the Personal Data Protection Act 2012(PDPA).

1. Words incorporating the masculine gender only shall include the feminine and/or neuter genders and vice versa and words incorporating the singular meaning shall include the plural meaning and vice versa and words denoting natural persons shall include bodies corporate, incorporate, associated partnerships, firms, trust, associations, joint ventures, governments, governmental agencies or departments or any other entity, and all such words shall be construed interchangeably in that manner.
2. The clauses, paragraph or clause headings and marginal notes in this Terms and Conditions are inserted for ease of reference and convenience only and do not form part of this Terms and Conditions. They shall not be deemed to define, limit, construe or describe the scope or intent of the clauses hereof nor shall they in any way affect the interpretation of this Terms and Conditions.
3. References to clauses, schedules and annexes shall be references to Clauses of and the Schedules and Annexes to this Terms and Conditions. The Schedules and Annexes are to have effect and be construed as an integral part of, and shall be deemed to be incorporated into, this Terms and Conditions.
4. References to statutory provisions shall be construed as references to those provisions as respectively amended, consolidated, extended or re-enacted from time to time and all statutory instruments or orders made pursuant to them.
5. Any reference to “day” shall mean a period of twenty-four (24) hours, ending at twelve (12) midnight.
6. If any period of time is specified from a given day, or the day of a given act or event, it is to be calculated exclusive of that day. Where expressed by reference to a person in Singapore, business day means any day other than a Saturday, a Sunday or a day on which licensed banks are authorised or required to be closed in Singapore and, where expressed by reference to the jurisdiction of a person other than Singapore, means any day other than a Saturday, a Sunday or a day on which licensed banks are authorised or required to be closed in the jurisdiction of that person, then that time limit is deemed to only expire on the next business day.
7. References in this Terms and Conditions to anything which any Party is required to do or not to do shall include its acts, defaults and omissions, whether direct or indirect, on its own account, or for or through any other persons, and those which it permits or suffers to be done or not done by any other person.
8. In the event of a conflict between any of the terms of this Terms and Conditions, including its Schedules and Annexes, the conflict will be resolved in the following order of priority: (1) the Clauses of this Terms and Conditions; (2) the Schedules and Annexes.