S.E.LOPEZ1, L. CHUA1, K. K. KNG1, S. O. CHU1, E. Y. L. GOH1, Y. T. LIM1, N. K .L. EUNICE1, S. Y. LIEW1, M. A. BELARMINO1, J. Q. TIEW1
Tan Tock Seng Hospital1
Patients seen at Smoking Cessation Clinic (SCC) has traditionally been a face-to-face visit. Patient attendance rate for face-to-face smoking cessation consultation has been low. Video Conferencing (VC) service is an alternative for patients to be reviewed remotely. Hence, the objective of the project is to review if the VC-SCC service is a viable alternative compared to face-to-face visit in sustaining quit rate and attendance rate among smokers.
VC-SCC service was implemented from April 2020 to April 2021. Eligible patients were recruited for the VC-SCC service. Data on the number of patients seen, the smoking quit rate and reduction rate at 3 and 6 months were collected for both face-to-face visits and VC service. Patient satisfaction and provider satisfaction on the use of VC service were also collected.
VC-SCC service showed comparable outcomes in terms of quit rate and reduction rates in 3- and 6-months of first visit counseling. Attendance rate for VC service is 1.5 times better compared to face-to-face visits. In terms of patient satisfaction, 75% of smokers were very satisfied with the VC session. 100% agree that it was simple to use and that VC was the same as in-person’s visit.
VC-SCC service is a viable alternative compared to face-to-face visit in sustaining quit rate at 3- and 6-months and improving attendance rate among smokers. Further studies need to be done with larger pool of patients for VC-SCC.