Y.L.NEO1, S.Y.J.TAN1, G.F.GLASS1, E.Y.CHAN1
Tan Tock Seng Hospital1
Background: Widespread end-user acceptance of workplace technologies is critical for their effective adoption. Technologically savvy workers are typically more amenable to adopting new workplace technology. As the largest end-user base of hospital electronic medical record (EMR), nurses’ technological savviness could affect its ease of adoption.
Aim: To understand how nurses’ technological savviness affects their attitudes towards EMR.
Hypothesis: There is no difference in mean UTAUT scores between the more- and less- technologically savvy nurses.
From February to April 2021, all nurses working in a Singapore tertiary hospital were surveyed on their self-reported technological savviness. Their attitudes towards the current EMR were measured using the Unified Theory of Acceptance and Use of Technology (UTAUT). UTAUT items were scored on a likert scale (1 to 5), with a higher score indicating greater positivity. Independent samples Welch’s t-test was used to compare the mean difference (MD) in UTAUT scores between more- and less-technologically savvy nurses.
1,152 nurses responded. Demographics were largely similar between the more- (n=692) and less-technologically savvy nurses (n=490). Technologically savvy nurses reported higher mean UTAUT scores across all domains (MD=0.15-0.31, p<.001), rejecting null hypothesis, but the magnitude was too small to be meaningful.
Despite reporting higher mean UTAUT scores for technologically savvy nurses, the magnitude was too small to reflect a meaningful difference in attitudes. This suggests that less savvy nurses are still equally positive towards the adoption on new technology, reducing the need for specific change management for them to adopt new technologies.